Friday, March 30, 2012

Sanity has prevailed!

Today was a good day! A really good day! Not only is it Cam and my 5th Wedding Anniversary but we have had two (major - in my opinion) wins with Metricon this week. Go us!


We finally have a resolution on the position of our gas meter (see previous rants posts HERE & HERE). We marked in where we would like to have the gas meter, which was directly to the left of the house along the fence line and the neighbours garage wall. Well SURPRISE SURPRISE... it was actually moved to that very location and no longer impacts the fa├žade of our house! Well Done SS... its nice to know you listened to us :)


So this week's 'item of discussion'  has been about a expansion/control joint typically within the plaster board around the stairwell. We THOUGHT that we had requested it to be included in the contract. But this week it became apparent this was not the case as the fixing carpenters nailed an ugly piece of MDF to the join between the plaster sheets (which is a standard inclusion!!!??#) instead of the nicer expansion joint.


After a bit of toing and froing with our new CSC (yes... nice to meet you too!), our SS and CM... SANITY HAS PREVAILED!


Thinking back to middle of last year, I know we spoke about this item in detail with our sale consultant when we obtained the advice.  Did we follow it up in writing via email ??  Well with a little bit of digging - you betcha.  An email from us to our Studio M consultant on the 23 June clearly states we want this finish/joint around the stairwell and we actually requested that it was to be stated within subsequent version of the contract to avoid any confusion.  Our Studio M consultant responded in writing on the 29 June and I quote "Yes, I will raise a variation to include this as a clarification."  Nice clear and active reply from our consultant.  


To cut a long story short, for whatever reason, the Studio M consultant didn't action the request, we overlooked its omission from the contract and here we are.


A copy of the email trail was provided to Metricon for their records and as a result Metricon have allowed us to include the control joint for its cost without incurring the $1000 mid-construction variation fee...


Key for this blog - have EVERYTHING in writing - including any conversations.....See our Top 10 Pre-construction tips from October last year.


Kirst

1 comment:

  1. Happy anniversary, you guys!

    That whole expansion joint saga seems so bizarre. I'm so glad you found the e-mail trail and were able to resolve the situation to your advantage.

    M
    x

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