I drove past the house on my way home last night and it was open. I took the opportunity to go and see if any of the work planned has been completed.
I'm glad I went in, the cleaners had been and I must have just missed them judging from the still wet tiled floors. Well, that and the water damaged, squelchy bamboo floors in the hallway.
How absolutely devastating! They boards are lifting in a few places. See the photos below.
So Cam rang our SS only to be told that "it was very unlikely that it was the case". aka your wife is a liar! Hows that for good customer service?!? So Cam himself stopped into take these photos and we sent a rather curt email to our SS, CM and CSC last night informing them of the issue and supplying the above photos.
Very early this morning we go an email from the SS saying he was on his way to investigate. A phone call from him later this morning confirmed that what was "very unlikely the case" what actually well and truly the case.
Cut a long story short, the cleaners deny culpability, there was no other trades in the house since our SS visited a few days ago and a substantial part of the floor will have to be replaced. This will add a week or so to our build which is really disappointing.
a very tired and over it Kirst xxx